Products for Car / Van / 4x4
Continental Tyre SA (Pty) Ltd processes your data in the context of your use of the website continental-tyres.co.za in compliance with the applicable legal regulations.
1. General
Personal data entered by you is collected, processed and used by Continental Tyre SA (Pty) Ltd for the purpose of contract execution within the framework of your use of the website continental-tyres.co.za. Insofar as this is necessary for the execution of the contract, the data may be passed on to the companies affiliated with Continental Tyre SA (Pty) Ltd pursuant to sections 15 et seqq. of the German Stock Corporation Act as stipulated in the Binding Corporate Rules of Continental.
If permitted and/or prescribed by law, the data may be evaluated for reporting purposes (e.g., statistics).
Your data will be collected, processed and used solely in compliance with the applicable data protection regulations (e.g., your consent).
In ensuring the provision of the website continental-tyres.co.za (e.g., technical support), we transmit data to our service provider,
- Materna GmbH, Voßkuhle 37, 44141 Dortmund, Germany
- ]init[ Aktiengesellschaft für digitale Kommunikation, Köpenicker Str. 9, 10997 Berlin, Germany and
- mmpro film- und medienproduktion GmbH, Fidicinstraße 3, 10965 Berlin, Germany.
Materna GmbH, ]init[ Aktiengesellschaft für digitale Kommunikation and mmpro film- und medienproduktion GmbH collects and processes your personal data on our behalf insofar as this is necessary to execute the contract (on the basis of a Data Processing Agreement or, if Materna GmbH, ]init[ Aktiengesellschaft für digitale Kommunikation and mmpro film- und medienproduktion GmbH is based outside the EU, on the basis of the EU standard contractual clauses).
In accordance with the statutory provisions, all your data is treated as strictly confidential.
2. Collection and processing of data
Continental Tyre SA (Pty) Ltd only stores personal data relating to users of its website continental-tyres.co.za if consent for this has been provided. The only data that is stored relates to the date and time of the visit, the pages visited, cursor use on the website, the page functions used, and the website from which the user accessed Continental’s websites. The IP address is transmitted anonymously and is only used to assign a geographical location at the city level. Continental Tyre SA (Pty) Ltd uses this information to measure website activity, to produce statistics, and to improve the services and information provided via the websites.
Personal user data is solely used to process inquiries within the context of the consent granted or in compliance with applicable data protection regulations. Based on legal requirements, Continental has enforced global, uniform and internal Data Protection Rules (Binding Corporate Rules) regulating the protection of your personal data.
Continental Tyre SA (Pty) Ltd stores data entered into website services or data provided for the process such as name, company, e-mail, address and telephone only for the purpose of communicating personally with you. The data is stored and/or used solely for the purpose of processing your inquiry/concern/participation in the competition. Your data is erased once processing of your inquiry/concern has concluded, provided that this erasure does not conflict with any statutory duties to retain records.
3. The data subject’s rights
3.1 Please note that, as a data subject, pursuant to the EU General Data Protection Regulation (EU GDPR), you have the following rights in connection with the processing of your personal data:
Information rights under Article 13 and Article 14 EU GDPR
Right of access under Article 15 EU GDPR
Right to rectification under Article 16 EU GDPR
Right to erasure under Article 17 EU GDPR
Right to restriction of processing under Article 18 EU GDPR
Right to data portability under 20 EU GDPR
If you have questions about this, please contact our data protection supervisor by e-mail at: dataprotection@conti.de
3.2 In accordance with Article 21 EU GDPR, you have the right to withdraw your consent to the collection, processing/storage and use of your personal data at any time. Consent must be withdrawn by writing to Continental Tyre SA (Pty) Ltd, Cadle Street, New Brighton West | PO Box 699, Port Elizabeth, 6000, South Africa.
3.3 You can always contact our data protection officers in writing (including by e-mail) with questions or complaints. E-mail: dataprotection@conti.de. You can also contact the appropriate data protection authorities, if available.
4. Protection of stored data
Our company and Materna GmbH, ]init[ Aktiengesellschaft für digitale Kommunikation and mmpro film- und medienproduktion GmbH use technical and organizational security measures to protect the personal data provided by you from manipulation, loss, destruction or from being accessed by unauthorized persons. The security measures are continually improved and adapted in accordance with the latest technology. Data provided that is unencrypted could potentially be viewed by third parties. For this reason, we would like to point out that, with regard to data transmission over the Internet (e.g., by e-mail), secure transfer cannot be guaranteed. Sensitive data should therefore either not be transmitted at all or only via a secure connection (SSL). If you access pages and files and are then asked to enter personal data, please note that the transmission of such data via the Internet may not be secure and that there is a risk that it may be viewed and manipulated by unauthorized persons.
5. Cookies
When you visit our website, information can be stored on your computer in the form of cookies. Such cookies are used solely to ensure the operation of the websites. Other cookies (e.g., relating to website use) are only created based on your consent (see Cookie Policy). You can also choose not to accept cookies in your browser settings. However, please note, that you may not be able to fully use several functions of this website if you do so.
6. Oracle Infinity
This website uses Oracle Infinity, a web analysis tool from Oracle Infinity Inc. (hereinafter referred to as “Oracle Infinity”). Oracle Infinity uses a cookie on our site that is only created based on your consent.
The only data that is then stored relates to the date and time of the visit, the pages visited, cursor use on the website, the page functions used, and the website from which you accessed Continental’s websites. Your IP address is transmitted anonymously and is only used to assign a geographical location at the city level. It is thus not possible to determine the identity of an individual website visitor at any time.
7. Google Analytics
This website uses Google Analytics, a web analysis tool from Google Inc. (“Google”). Google Analytics uses cookies, which are text files that are stored on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of these websites will be transmitted to and stored on a Google server in the USA.
In case of activation of the IP address anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. This website uses active IP anonymization. On behalf of the website provider, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for the website provider and providing other services associated with website activity and internet usage to the website provider.
Google will not associate your IP address with any other data held by Google. Cookies on our site are used only on the basis of your consent. Furthermore, you can permanently prevent cookies from being stored by making the appropriate changes in your browser settings. We wish to point out, however, that if you do so, you may not be able to make full use of all the functions of this website. Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available at: http://tools.google.com/dlpage/gaoptout?hl=en
Cookies on our website are only stored based on your consent. Furthermore, you can permanently prevent cookies from being stored by making the appropriate changes in your browser settings. We wish to point out, however, that if you do so, you may not be able to make full use of all the functions of this website.
This website uses the following Google Analytics features based on Display Advertising:
•Google Analytics Demographics and Interest Reporting
•Google Display Network Impression Reporting
•Remarketing
We use Google Analytics Demographics and Interest Reporting. We use data from Google’s Interest-based advertising or 3rd-party audience data (such as age, gender and interests) with Google Analytics for trend analysis and marketing.
We use Remarketing with Google Analytics on this website to advertise online. Third-party vendors, including Google, show our ads across the internet. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize and serve ads based on your past visits to our website.
You can opt-out Google Analytics for Display Advertising and customize Google Display Analytics Network ads using the Ads Settings on https://www.google.com/settings/ads
8. Qualtrics
This website uses Qualtrics: a customer experience solution to collect feedback from users of the website via surveys to improve our products & services. Qualtrics does not collect any information on pages where it is not installed, nor does it track or collect information outside your web browser. Qualtrics only collects data if you actively fill out a feedback survey. If you'd like to obtain a copy of your personal data, make a correction, or have it erased, please contact us.
For more information, see Qualtrics Privacy Policy at https://www.qualtrics.com/privacy-statement/ & Qualtrics security policy at https://www.qualtrics.com/security-statement/
For more information on Qualtrics and GDPR, visit https://www.qualtrics.com/gdpr/
9. Sharing in social networks:
If you use the “Share” function on our website, no personal data is transferred to the respective social media service. If you use your own profile to share our website content, we do not have any bearing on the content and scope of the data collected by these networks. The terms of use and privacy policies of the respective social network apply in this respect.
10. iFraming:
We embeds videos via iFraming on our website. External content from third-party websites can be embedded and displayed in defined areas on our website via iFraming
Videos from the following third-party website are embedded on our website:
YouTube:
This website from which videos are embedded via iFraming is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
By clicking on the videos it will be marked by the YouTube logo. You can find YouTube’s Data Protection Notice [here].
If you visit one of our websites with embedded videos, the Internet Explorer will not automatically establish a link to the server on the appropriate network. By clicking on the embedded Video you give your consent to communication with the aforementioned website and the placing of cookies by this website. By clicking on the embedded video the information that you visited our website will be automatically be forwarded to the aforementioned website operator and cookies will be placed by the aforementioned website.
If you are logged into the aforementioned website visiting our website, the data transmitted will be associated with your user account. If you wish to prevent a network from linking information with your user account in this manner, please log out from the respective network before clicking on the respective video.
Even if you are not registered as a member of the aforementioned website, or you are currently not logged in your data may be stored by the operator of the aforementioned website after you click on the respective video. We have no influence on the placement of third-party cookies and over the scope and content of the data collected by the aforementioned website or on how that data is used. For more information, please read the privacy policies of the aforementioned website.
CONTINENTAL HR PROCESSING NOTICE
1.2 For the purpose of this Processing Notice, please take note of the following words and phrases which will be used throughout this Processing Notice:
1.3 In terms of POPIA, where a person processes another’s Personal Information, such processing must be done in a lawful, legitimate and responsible manner and in accordance with the provisions, principles and conditions set out under POPIA.
1.4 In order to comply with POPIA, a Responsible Party processing a Data Subject’sPersonal Information must:
1.4.1 provide the Data Subject with a number of details pertaining to the processing of the Data Subject’sPersonal Information, before such information is processed; and
1.4.2 get permission or consent, explicitly or implied, from the Data Subject, to process his / her / its Personal Information, unless such processing:
1.5 In accordance with the requirements of POPIA, and because your privacy and trust is important to us, we set out below how we, Continental collect, use, and share your Personal Information and the reasons why we need to use and process your Personal Information.
2.1 This Processing Notice applies to the following persons:
2.1.1 Applicants: persons who wish to apply for an employment position withinContinental, or who wish to apply for a learnership or bursary, scholarship,or study assistance;
2.1.2 learnership or bursary recipients:persons who have been granted a bursary, learnership, scholarship,or study assistanceby Continental;
2.1.2 Employees: persons who are employed by Continental.
3.1 Your Personal Information will be processed by us for the following purposes:
SUMMARY OF THE PURPOSE OF COLLECTION
|
Lawfulness |
Consent required |
Due diligence purposes – legitimate purpose: To carry out a due diligence before we decide to engage or interact with you, including obtaining and verifying your credentials, including your personal details, medical status, health history and related records, education and employment history and qualifications, credit and financial status and history, tax status, B-BBEE status, and or any performance or employee related history.
|
YES |
NO |
Employment- potential –legitimate purpose: To conduct and communicate with you regarding recruiting, potential employment and human resources administration.
|
YES |
NO |
Employment- actual-to contract with you: To conclude an employment contract with you, and to manage the employment relationship including managing you, communicating with you regarding your employment, performing human resources administration, operational, financial, and organizational matters, providing you with training and skills development, providing you with employee benefits such as pension and medical aid benefits, and conducting performance assessments and disciplinary matters.
|
YES |
NO |
Potential scholarships, bursaries, study assistance, learnerships recipients –legitimate purpose: To investigate whether we are able or willing to conclude a contract with you based on the findings of any due diligence, and if in order to conclude a scholarship, bursary, study assistance, or CSI contract.
|
YES |
NO |
Scholarships, bursaries, study assistance, and learnership recipients –to contract with you: To conclude acontract with you, and to manage the relationship.
|
YES |
NO |
Attending to financial matterspertaining to your employment- contract and legitimate purpose: To administer payroll including payment of statutory levies, deductions, fees owed to Organization, registrations, subscriptions, or payment of refunds.
|
YES |
NO |
Communications- legitimate purpose: To make contact with you and to communicate with you generally or specifically, i.e. in respect of our or your requirements, or instructions, or to respond to you in order to comply with your specified or general instructions.
|
YES |
NO |
Risk assessment and anti- bribery and corruption matters- legitimate purpose: To carry out organizational and enterprise wide risk assessments, in order todetect and prevent bribery, corruption, fraud and abuse, to comply with Anti Bribery and Corruption laws,as well as to identify and authenticate your access to our assets, systems, goods, services or premises and generally to ensure the security and protection of all persons including employees, and persons when entering or leaving our sites and / or to exercise our rights and to protect our and others’ rights and / or property, including to take action against those that seek to violate or abuse our assets, systems, services, customers or employees and / or other third parties where applicable.
|
YES |
NO |
Legal rights, duties and obligations and insurance matters- comply with law and protect legitimate interests: To comply with the law and our legal obligations, exercise legal rights and duties, including to register with Regulators, obtain and hold permits and certificates, ensure a safe and healthy work environment, register for VAT, Tax, PAYE, SDL, COIDA and UIF etc, provide medical care and facilities, to submit reports or provide various notices or returns, to litigate,to proceed to protect the company’s legal rights, collect debts or enforce contractual or employment rights, and / or to respond to a request or order from a SAP official, investigator or court official, regulator, or public authority and / or to manage and attend to insurance matters.
|
YES |
NO |
Security purposes: legitimate purpose and to comply with laws: Topermit you access to our offices, facilities, manufacturing or parking areas, as well as to controlled areas, for the purposes of monitoring via CCTV, your interaction and access in and from our facilities described above, and for general risk management, security and emergency incident control purposes as well as for data and cybersecurity purposes.
|
YES |
NO |
Operational issues - compliance with law and manage the contract: To communicate, enforce and ensure youcomply with policies, including in relation to claims, disciplinary actions or legal requirements and conducting investigations and incident response, including reviewing your communications in these situations in accordance with relevant internal policies and applicable law.
|
YES |
NO |
Occupational health - compliance with laws: To manage occupational health and absence and fitness for work and notifying family members in emergencies.
|
YES |
NO |
Travel - contractual: To facilitate business travel, travel-related support including conference attendance, bookings, and emergency support services.
|
YES |
NO |
B-BBEE - compliance with laws: To monitor equal employment opportunities, in respect of diversity categories including but not limited to age, gender, ethnicity, nationality, religion, disability, sexual orientation, and marital or family status.
|
YES |
NO |
IR and Labour relations - compliance with laws: To manage membership to trade unions and collective agreements for administering collective employee arrangements where these are in place
|
YES |
NO |
For internal research and development purposes- Legitimate purpose:To conduct internal research and development.
|
YES |
NO |
Effectuate the sale, merger, acquisition, or other disposition of our business (including in connection with any bankruptcy or similar proceedings) - Legitimate interest: to comply with our legal obligations and to change our business structure we may disclose your Personal Information in connection with proceedings or investigations anywhere in the world to third parties, such as public authorities, law enforcement agencies, regulators and third-party litigants. We may also provide relevant parts of your Personal Information to any potential acquirer of or investor in any part of the Group’s business for the purpose of that acquisition or investment.
|
YES |
NO |
4.1 In order to engage and / or interact with you, for the purposes described above, we will have to process certain types of your Personal Information, as described below:
5.1 Depending on your requirements, we will collect and obtain Personal Information about you either directly from you, from certain third parties or from other sources which are described below:
5.1.1. Direct collection: You provide Personal Information to us when you:
5.1.2 Automatic collection: We collect Personal Information automatically from you when you:
6.1 We share Personal Information for the purposes set out in this Processing Notice with the following categories of recipients:
7.1 The security of your Personal Information is important to us. Taking into account the nature, scope, context, and purposes of processing Personal Information, as well as the risks to individuals of varying likelihood and severity, we have implemented technical and organizational measures designed to protect the security of Personal Information. In this regard we will conduct regular audits regarding the safety and the security of your Personal Information.
7.2 Your Personal Information will be stored electronically and in some cases in hard copy in files and records, which information, for operational reasons, will be accessible to and or provided to persons employed or contracted by us on a need to know basis.
7.3 Once your Personal Information is no longer required due to the fact that the purpose for which the Personal Information was held has come to an end, such Personal Information will be retained in accordance with our Continentalrecords retention schedule, which varies depending on the type of processing, the purpose for such processing, the business function, record classes, and record types.We calculate retention periods based upon and reserve the right to retain Personal Information for the periods that the Personal Information is needed to: (a) fulfil the purposes described in this Processing Notice, (b) meet the timelines determined or recommended by regulators, professional bodies, or associations, (c) comply with applicable laws, legal holds, and other legal obligations (including contractual obligations), and (d) comply with your requests.
7.4 Notwithstanding the contents housed under clauses 7 and 8, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially
acceptable measures designed to protect Personal Information, we cannot guarantee its absolute security.
8.1 Continentalmay from time to time have to disclose your Personal Information to other parties, including Continentalsubsidiaries, trading partners, agents, auditors, organs of state, regulatory bodies and / or national governmental, provincial, or local government municipal officials, or overseas trading parties or agents, but such disclosure will always be subject to an agreement which will be concluded as between ourselves and the party to whom we are disclosing your Personal Information to, which contractually obliges the recipient of your Personal Information to comply with strict confidentiality and data security conditions.
8.2 Where Personal Information and related data is transferred to a country which is situated outside South Africa, your Personal Information will only be transferred to those countries which have similar data privacy laws in place or where the recipient of the Personal Information concludes an agreement which contractually obliges the recipient to comply with strict confidentiality and data security conditions and which in particular will be to a no lesser set of standards than those imposed by POPIA
9.1 You as a Data Subject you have certain rights, which are detailed below and which may be exercise by using the relevant forms housed on the CONTINENTAL Website www.continental.co.za / www.contitrade.co.za-see Data Privacy and Access To Information page:
10.1 As Continentalchanges over time, this Processing Notice is expected to change as well.
10.2 Continentalreserves the right to amend the Processing Notice at any time, for any reason, and without notice to you other than the posting of the updated Processing Notice on the Continental Website.
10.3 We therefore request that you to visit our Continental website https://www.continental-tyres.co.za/carfrequently in order to keep abreast with any changes.
11. COMPLAINTS OR QUERIES - CONTACT US
11.1 Any comments, questions or suggestions about this Processing Notice or our handling of your Personal Information should be emailed to dataprotection@conti.co.za.
11.2 Alternatively, you can contact us at the following telephone numbers:
Information Officer details:
(1) Mr Attie Higgs (Continental Tyres SA Pty Ltd)
(ID No. 651202 5057 082)
T|041 406 5111
F|041 451 2354
(2) Mr Sarvesh Nair (deputy) (Continental Tyres SA Pty Ltd)
( ID No. 7710215188084)
T|041 406 5102
(3) Mr Martin Buday (deputy) (Continental Tyres SA Pty Ltd)
(Passport no: BR0920638)
T|041 406 5273
(4) Ms Lizelle Els (Contitech Africa Pty Ltd) (Contitech Services Pty Ltd) (Contitech South Africa Pty Ltd)
(ID no. 780830 0008 082)
T|041 996 2041
(5) Mr Kevin Slabbert (Contitrade Africa Pty Ltd)
(ID No. 7005105052080)
T|041 406 5111
F|041 451 2354
11.3 Our telephone switchboard is open 8:00 am – 4:30 pm GMT, Monday to Friday. Our switchboard team will take a message and ensure the appropriate person responds as soon as possible.
11.4 Should you wish to discuss a complaint, please feel free to contact us using the details provided above. All complaints will be treated in a confidential manner.
11.5 Should you feel unsatisfied with our handling of your Personal Information, or about any complaint that you have made to us, you are entitled to escalate your complaint to the South African, Information Regulator who can be contacted at < https://www.justice.gov.za/inforeg/>.
12. PROCESSING OTHER PERSONS PERSONAL INFORMATION
12.1 If you process another’s Personal Information on Continental’s behalf, or which we provide to you in order to perform your contractual or legal obligations or to protect any legitimate interest, you will keep such information confidential and will not, unless authorized to do so, process, publish, make accessible, or use in any other way such Personal Informationunless in the course and scope of your duties, and only for the purpose for which the information has been received and granted to you, and related to the duties assigned to you.
13. ACCEPTANCE AND BINDING NATURE OF THIS DOCUMENT
13.1 By providing Continental with the Personal Information which we require from you as listed under this Processing Notice:
• you acknowledge that you understand why your Personal Information needs to be processed;
• you accept the terms which will apply to such processing, including the terms applicable to the transfer of such Personal Information cross border;
• where consent is required for any processing as reflected in this Processing notice, you agree that we may process this particular Personal Information.
13.2 Where you provide us with another person’s Personal Information for processing,you confirm that that you have obtained the required permission from such person (s) to provide us with their Personal Information for processing.
13.3 The rights and obligations of the parties under this Processing Notice will be binding on, and will be of benefit to, each of the parties’ successors in title and / or assigns where applicable.
13.4 Should any of the Personal Information concern or pertain to a legal entity whom you represent, you confirm that you have the necessary authority to act on behalf of such legal entity and that you have the right to provide the Personal Information and / or the required permissions in respect of the processing of that Organization or entities’ Personal Information.
End
CONTINENTALSECURITY PROCESSING NOTICE
IMPORTANT NOTES
NO FIREARMS ARE PERMITTED ON THE CONTINENTAL PREMISES.
NO ONE IS ALLOWED TO CONSUME OR SMOKE DAGGA, ALCOHOL OR DRUGS ON THE CONTINENTAL PREMISES.
NO ONE IS ALLOWED ONTO THE CONTINENTAL PREMISES IF UNDER THE INFLUENCE OF DAGGA, ALCOHOL OR DRUGS.
WE RESERVE THE RIGHT TO SEARCH YOU, AND OR TEST YOU FOR DAGGA, DRUGS OR ALCOHOL BEFORE YOU ARE PERMITTED ACCESS TO THE CONTINENTAL PREMISES.
ALL THE CONTINENTAL PREMISES ARE UNDER CONSTANT CCTV SURVEILLENCE.
PLEASE TAKE NOTE OF OUR STANDARD ACCESS TO THE CONTINENTAL PREMISES DISCLAIMER.
1.2 In terms of POPIA, where a person processes another’s Personal Information, such processing must be done in a lawful, legitimate and responsible manner and in accordance with the provisions, principles and conditions set out under POPIA.
1.3 In order to comply with POPIA, a Responsible Party processing a Data Subject’sPersonal Information must:
1.3.1 provide the Data Subject with a number of details pertaining to the processing of the Data Subject’sPersonal Information, before such information is processed; and
1.3.2 get permission or consent, explicitly or implied, from the Data Subject, to process his / her / its Personal Information, unless such processing:
This Processing Notice applies to you and all persons who come onto our premises and sites, including reception and waiting rooms, offices, operational areas and facilities, manufacturing areas, retail site, and parking areas (Continental premises).
3.1 In in order to gain access to the our premises, Continental has to process the following Personal Information, which pertains to you:
4.1 Your personal information will be processed by us for the following purposes:
5.1 Your Personal Information may under certain circumstances have to be shared with internal parties and / or third parties for the purposes detailed above.
5.2 Your Personal Information will be disposed of within 12 (twelve) months of you leaving our premises, save where it may be required for a longer period. In this regard we retain personal information in accordance with our Group records retention schedule, which varies depending on the type of processing, the purpose for such processing, the business function, record classes, and record types. We calculate retention periods based upon and reserve the right to retain personal information for the periods that the personal information is needed to: (a) fulfil the purposes described in this Privacy Statement, (b) meet the timelines determined or recommended by regulators, professional bodies, or associations, (c) comply with applicable laws, legal holds, and other legal obligations (including contractual obligations), and (d) comply with your requests.
6. ACCEPTANCE
6.1 By providing us with the Personal Information which we require from you as listed under this Processing Notice:
14.2 Furthermore you confirm that where you provide us with another person’s Personal Informationfor processing that you have obtained the required permission from such person (s) to provide us with their Personal Information for processing.
PLEASE NOTE THAT IF THE ABOVE IS NOT ACCEPTABLE, WE WILL NOT BE ABLE TO GIVEYOU ACCESS TO THE CONTINENTAL PREMISES.
END
CONTINENTAL PROCUREMENT AND MARKETING PROCESSING NOTICE
1.2 For the purpose of this Processing Notice, please take note of the following words and phrases which will be used throughout this Processing Notice:
"Operator" is any person who processes your Personal Information on our behalf as a contractor, in terms of a contract or mandate, without coming under the direct authority of us. These persons for illustration purposes may include verification agencies, advertising and public relations agencies, call centres, service providers, auditors, legal practitioners, and / or organs of state, including government, provincial and municipal entities and bodies
1.3 In terms of POPIA, where a person processes another’s Personal Information, such processing must be done in a lawful, legitimate and responsible manner and in accordance with the provisions, principles and conditions set out under POPIA.
1.4 In order to comply with POPIA, a Responsible Party processing a Data Subject’s Personal Information must:
1.4.1 provide the Data Subject with a number of details pertaining to the processing of the Data Subject’s Personal Information, before such information is processed; and
1.4.2 get permission or consent, explicitly or implied, from the Data Subject, to process his / her / its Personal Information, unless such processing:
1.5 In accordance with the requirements of POPIA, and because your privacy and trust is important to us, we set out below how we, Continental collect, use, and share your Personal Information and the reasons why we need to use and process your Personal Information.
2.1 This Processing Notice applies to the following persons:
2.1.1 Interactors: persons who interact with us, physically or via email or via our websites, applications, mobile applications, or social media portals or platforms, or who come onto our sites and / or who enter our offices or facilities.
2.1.2 Users of our Sites: persons who use our websites, applications, mobile applications, or social media portals or platforms whether in order to find out more about us, to make enquiries about us, or our products or services or where persons want to do business with us be it providing or selling to us or receiving or buying from us, certain goods and services, etc.
2.1.3 Applicants: persons who wish to apply to do business with us, including the sale or provision of goods or services to us, or who want to purchase from us certain goods or services, including persons or entities who submitting applications to do business, credit applications and / or quotations or tenders;
2.1.4 Retailers,Customers and Clients- potential and actual: persons who are desirous of, or who do use and or purchase our products or services, who receive marketing communications and / or who communicate with us physically or via email or via our websites, applications, mobile applications, or social media portals or platforms, and / or who come onto our sites, facilities and / or who enter our offices.
2.1.5 Contractors, Vendors and Service Providers- potential or actual: persons who are desirous of, or who do provide us with goods, and services, or who we provide goods and services to, including consultancy and infrastructure related services and who we interact and communicate with, either physically or via email or via our websites, applications, mobile applications, or social media portals or platforms, and / or who come onto our sites, facilities and / or who enter our offices.
2.1.6 Regulators and Public Bodies: persons who we engage with in order to discharge legal and public duty obligations, including as an example SARS, National Treasury, Department of Labour, the Financial Sector Conduct Authority.
2.1.7 Business partners: whether in their capacity as an Operator or not, who provide services, goods and other benefits to us, our employees or to our customers, clients and service providers, such as medical aids, pension or provident funds, insurances, financial service providers, providers of administration related services, financial service providers, advertising, marketing or PR agencies, wellness, health and / or medical providers;
2.1.8 Recipients of marketing and promotional materials and communications: persons who have given us permission, as a customer, or in the context of a sale of our goods or services, or who have entered into a competition or promotion carried out by Continental, permission to provide them with marketing materials, direct marketing materials and / or other Promotional related materials and communications.
3.1 Your Personal Information will be processed by us for the following purposes:
In order to engage and / or interact with you, for the purposes described above, we will have to process certain types of your Personal Information, as described below:
5.1 Depending on your requirements, we will collect and obtain Personal Information about you either directly from you, from certain third parties, or from other sources which are described below:
5.1.1. Direct collection: You provide Personal Information to us when you:
5.1.2 Automatic collection: We collect Personal Information automatically from you when you:
We share Personal Information for the purposes set out in this Privacy Notice with the following categories of recipients:
7.1 The security of your Personal Information is important to us. Taking into account the nature, scope, context, and purposes of processing Personal Information, as well as the risks to individuals of varying likelihood and severity, we have implemented technical and organizational measures designed to protect the security of Personal Information. In this regard we will conduct regular audits regarding the safety and the security of your Personal Information.
7.2 Your Personal Information will be stored electronically and in some cases in hard copy in files and records, which information, for operational reasons, will be accessible to and or provided to persons employed or contracted by us on a need to know basis.
7.3 Once your Personal Information is no longer required due to the fact that the purpose for which the Personal Information was held has come to an end, such Personal Information will be retained in accordance with our Continental records retention schedule, which varies depending on the type of processing, the purpose for such processing, the business function, record classes, and record types.We calculate retention periods based upon and reserve the right to retain Personal Information for the periods that the Personal Information is needed to: (a) fulfil the purposes described in this Processing Notice, (b) meet the timelines determined or recommended by regulators, professional bodies, or associations, (c) comply with applicable laws, legal holds, and other legal obligations (including contractual obligations), and (d) comply with your requests.
7.4 Notwithstanding the contents housed under clauses 7 and 8, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable measures designed to protect Personal Information, we cannot guarantee its absolute security.
8.1 Continental may from time to time have to disclose your Personal Information to other parties
including Continental subsidiaries, trading partners, agents, auditors, organs of state, regulatory bodies and / or national governmental, provincial, or local government municipal officials, or overseas trading parties or agents, but such disclosure will always be subject to an agreement which will be concluded as between ourselves and the party to whom we are disclosing your Personal Information to, which contractually obliges the recipient of your Personal Information to comply with strict confidentiality and data security conditions.
8.2 Where Personal Information and related data is transferred to a country which is situated outside South Africa, your Personal Information will only be transferred to those countries which have similar data privacy laws in place or where the recipient of the Personal Information concludes an agreement which contractually obliges the recipient to comply with strict confidentiality and data security conditions and which in particular will be to a no lesser set of standards than those imposed by POPIA.
9.1 You as a Data Subject you have certain rights, which are detailed below and which may be exercise by using the relevant forms housed on the CONTINENTAL Website www.continental.co.za / www.contitrade.co.za-see Data Privacy and Access To Information page:
10. CHANGES TO THIS PRIVACY STATEMENT
10.1 As Continental changes over time, this Processing Notice is expected to change as well.
10.2 Continental reserves the right to amend the Processing Notice at any time, for any reason, and without notice to you other than the posting of the updated Processing Notice on the Continental Website.
10.3 We therefore request that you to visit our Website frequently in order to keep abreast with any changes.
11. COMPLAINTS OR QUERIES - CONTACT US
11.1 Any comments, questions or suggestions about this Processing Notice or our handling of your Personal Information should be emailed to dataprotection@conti.co.za.
11.2 Alternatively, you can contact us at the following telephone numbers:
Information Officer details:
(1) Mr Attie Higgs (Continental Tyres SA Pty Ltd)
(ID No. 651202 5057 082)
T|041 406 5111
F|041 451 2354
(2) Mr Sarvesh Nair (deputy) (Continental Tyres SA Pty Ltd)
( ID No. 7710215188084)
T|041 406 5102
(3) Mr Martin Buday (deputy) (Continental Tyres SA Pty Ltd)
(Passport no: BR0920638)
T|041 406 5273
(4) Ms Lizelle Els (Contitech Africa Pty Ltd) (Contitech Services Pty Ltd) (Contitech South Africa Pty Ltd)
(ID no. 780830 0008 082)
T|041 996 2041
(5) Mr Kevin Slabbert (Contitrade Africa Pty Ltd)
(ID No. 7005105052080)
T|041 406 5111
F|041 451 2354
11.3 Our telephone switchboard is open 8:00 am – 16:30 pm GMT, Monday to Friday. Our switchboard team will take a message and ensure the appropriate person responds as soon as possible.
11.4 Should you wish to discuss a complaint, please feel free to contact us using the details provided above. All complaints will be treated in a confidential manner.
11.5 Should you feel unsatisfied with our handling of your Personal Information, or about any complaint that you have made to us, you are entitled to escalate your complaint to the South African, Information Regulator who can be contacted at < https://www.justice.gov.za/inforeg/>.
12. PROCESSING OTHER PERSONS PERSONAL INFORMATION
12.1 If you process another’s Personal Information on Continental’s behalf, or which we provide to you in order to perform your contractual or legal obligations or to protect any legitimate interest, you will keep such information confidential and will not, unless authorized to do so, process, publish, make accessible, or use in any other way such Personal Information unless in the course and scope of your duties, and only for the purpose for which the information has been received and granted to you, and related to the duties assigned to you.
13. ACCEPTANCE AND BINDING NATURE OF THIS DOCUMENT
13.1 By providing Continental with the Personal Information which we require from you as listed under this Processing Notice:
• you acknowledge that you understand why your Personal Information needs to be processed;
• you accept the terms which will apply to such processing, including the terms applicable to the transfer of such Personal Information cross border;
• where consent is required for any processing as reflected in this Processing notice, you agree that we may process this particular Personal Information.
13.2 Where you provide us with another person’s Personal Information for processing, you confirm that that you have obtained the required permission from such person (s) to provide us with their Personal Information for processing.
13.3 The rights and obligations of the parties under this Processing Notice will be binding on, and will be of benefit to, each of the parties’ successors in title and / or assigns where applicable.
13.4 Should any of the Personal Information concern or pertain to a legal entity whom you represent, you confirm that you have the necessary authority to act on behalf of such legal entity and that you have the right to provide the Personal Information and / or the required permissions in respect of the processing of that Organization or entities’ Personal Information.
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CONTINENTAL COMPANY SECRETARY PROCESSING NOTICE
1. PURPOSE OF THIS NOTICE AND TERMS USED
1.1 We, Continental Tyre SA Pty Ltd, Registration no: 1998/005020/07, Contitech Africa Pty Ltd, Registration no: 2006/036140/07, Contitech ServicesPty Ltd, Registration no: 1976/002089/07, Contitech South Africa Pty Ltd, Registration no: 2005/026683/07, Contitrade Africa Pty Ltd, Registration no: 2013/059163/07, (referred to as “we”, ”us”,“Continental” or “the company”) in our capacity as a Responsible Party, in order to engage with you, will have to process your Personal Information, and in doing so, will have to comply with a law known as the Protection of Personal Information Act, 4 of 2013 (hereinafter referred to as “POPIA”), which regulates and controls the processing of a legal entity’s and / or an individual’s Personal Information in South Africa, (hereinafter referred to as a “Data Subject”), which processing includes the collection, use, and transfer of a Data Subject’s Personal Information.
1.2 For the purpose of this Processing Notice, please take note of the following words and phrases which will be used throughout this Processing Notice:
"consent", means the consentwhich you, in your capacity as a Data Subject,may have to give to us,under certain circumstances, to process your Personal Information, which consent must be voluntary, specific and informed. Following this, once we have explained to you why we need your Personal Information and what we will be doing with it, you are then, in relation to certain uses of the information, required to give us your permission to use it, which permission or consent can be express or implied; implied meaning that your consent can be demonstrated by way of your actions;
"Data Subject", means you, the person who owns and who will provide us with your Personal Information for processing;
"Operator"means any person who processes your Personal Information on our behalf as contractor, in terms of a contract or mandate, without coming under the direct authority of us. These persons for illustration purposes may include verification agencies, advertising and public relations agencies, call centres, service providers, auditors, legal practitioners, and / or organs of state, including government, provincial and municipal entities and bodies;
"Personal Information", means Personal Information relating to any identifiable, living, natural person, and an identifiable, existing legal entity, namely the Data Subject, including, but not limited to —
o name, address, contact details, date of birth, place of birth, identity number, passport number, bank details, details about your employment, tax number and financial information;
o vehicle registration;
o dietary preferences;
o financial history;
o information about your next of kin and or dependants;
o information relating to your education or employment history; and
o Special Personal Informationincluding race, gender, pregnancy, national, ethnic or social origin, colour, physical or mental health, disability, criminal history, including offences committed or alleged to have been committed, membership of a trade union and biometric information, such as images, fingerprints and voiceprints, blood typing, fingerprinting, DNA analysis, retinal scanning and voice recognition;
; in the case of a legal entity:
o name, address, contact details, registration details, financials and related history, B-BBEE score card, registered address, description of operations, bank details, details about your employees, business partners, customers, tax number, VAT number and other financial information; director details; shareholder details
; "processing" / “process”or “processed”, means in relation to Personal Information, the collection, receipt, recording, organisation, collation, storage, updating or modification, retrieval, alteration, consultation or use; dissemination by means of transmission, distribution or making available in any other form; merging, linking, as well as restriction, degradation, erasure or destruction of information; or sharing with, transfer and further processing, including physical, manual and automatic means. This is a wide definition and therefore includes all types of usage of your Personal Information by us including the initial processing when we first collect your Personal Information and any further and ongoing processing until destruction of such information when no longer required;
“Purpose” means the reason why your Personal Information needs to be processed byContinental;
"Responsible Party”meansContinental, the person who is processing your Personal Information;
“you” means you, the Data Subject the person or legal entity who will be providingContinental, with your Personal Information, for processing.
1.3 In terms of POPIA, where a Responsible Party processes a Data Subject’s Personal Information, such processing must be done in a lawful, legitimate and responsible manner and in accordance with the provisions, principles and conditions set out under POPIA.
1.4 In order to comply with POPIA, a Responsible Party processing a Data Subject’sPersonal Information must:
1.4.1 provide the Data Subject with a number of details pertaining to the processing of the Data Subject’sPersonal Information, before such information is processed; and
1.4.2 get permission or consent, explicitly or implied, from the Data Subject, to process his/her/its Personal Information, unless such processing:
§ is necessary to carry out actions for the conclusion or performance of a contract to which the Data Subject of the Personal Information is a party;
§ is required in order to comply with an obligation imposed by law; or
is for a legitimate purpose or is necessary to protect the legitimate interest (s) and / or for pursuing the legitimate
§ interests of i) the Data Subject; ii) the Responsible Party; or iii) that of a third party to whom the Personal Information is supplied; or
·&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ; is necessary for the proper performance of a public law duty.
1.5 In accordance with the requirements of POPIA, and because your privacy and trust is important to all at Continental, we set out below how we, Continentaland more importantly the Continental Company Secretary Departmentcollect, use, and share your Personal Information and the reasons why we need to use and process your Personal Information.
1. APPLICATION
2.1 This ContinentalCOMPANY SECRETARY PROCESSING NOTICEapplies to the following persons:
2.1.1 Potential or actual Continentaldirectors, trustees, executives and / or committee members;
2.1.2 Potential or actual Continental security holders or shareholders;
2.1.3 other persons or legal entities whose Personal Information is processed by the Continental Company Secretary Department, such as securities service providers, exchanges and stakeholders.
3.1 Your Personal Information will be processed by Continental for the following purposes:
·&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ; Due diligence purposes - legitimate purpose: To carry out a due diligence before we decide to engage or interact with you or to do business with you, including obtaining and verifying your credentials, such as your business details, your medical and health history and related records, education and employment history and qualifications, in the case of any directorship or executive position, as well as your credit and financial status and history, tax status, and B-BBEE status.
·&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ; Contract purposes -assessment and conclusion of a contract: To investigate whether we are able or willing to conclude a contract with you based on the findings of any due diligence detailed above, and if the assessment is in order, to conclude a contract with you, be it in relation to our securities or shares or in relation to an appointment as an Continentaldirector, trustee or executive, and in order to manage such relationship.
·&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ; Attending to administration and financial matters- conclusion of a contract and legitimate interest: To manage and operate the activities of Continental, including providing director, trustee or executive and / or shareholder details to third parties, including banks, regulators and trading partners and service providers, to administer company secretarial records, books, records, accounts or profiles related to you as a director, trustee, executive or a securities holder or shareholder including registrations, subscriptions, issuing of share scripts, documenting and recording the purchase, sale and issuing of shares or securities, sending out meeting agendas and notices, recording meeting minutes and resolutions, attending to billing fees, costs and charges, carrying out calculations, quoting, invoicing, receiving payments or paying dividends or refunds, attending to tax payment, paying executive, trustee or director fees or expenses, and related taxes on their behalf, and performing reconciliations and financial management in general.
·&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ; Communications- legitimate purpose: To make contact with you and to communicate with you generally or in respect of our or your requirements, or instructions.
·&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ; Risk assessment and anti- bribery and corruption matters-legitimate purpose: To carry out organizational and enterprise wide risk assessments, and due diligences, in order todetect and prevent bribery, corruption, fraud and abuse, to comply with ABC laws, as well as to identify and authenticate your access to and to provide you with access to our goods and services or premises where applicable, and generally to ensure the security and protection of all persons including employees, and persons when entering or leaving the Continentalsites and operations or facilities and / or to exercise our rights and to protect our and others’ rights and / or property, including to take action against those that seek to violate or abuse our assets, systems, services, customers or employees and / or other third parties where applicable.
·&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ; Legal obligations, litigation, insurance and public duties: To comply with the law and legal obligations, including the requirement to register with regulators, obtain and hold permits and certificates, register forVAT, Tax, PAYE, SDL, COIDA and UIF etc. and to pay levies and fees due in respect thereof, by Continental or others, to submit legal or statutory reports or provide various regulatory or statutory notices or returns, to litigate and / or to pursue or defend legal claims or collections, to attend to insurance claims and related procedures, to respond to a request or order from a SAP official, investigator or court official, regulator, or public authority.
Business and operational issues - compliance with law and manage the contract: To communicate, enforce and ensure that youcomply with any applicable policies and procedure which pertain to and apply to directors. Trustees, executives or shareholders, conducting investigations and incident
·&νβσπ;&νβσπ;&νβσπ;&νβσπ; situations in accordance with relevant internal policies and applicable law.
·&νβσπ;&νβσπ;&νβσπ;&νβσπ; Occupational health - compliance with laws:To manage in the case of directors, executives and trustees, occupational health and absence and fitness for roles and notifying family members in emergencies.
·&νβσπ;&νβσπ;&νβσπ;&νβσπ; Travel- contractual:To facilitate business travel, travel-related support including conference attendance, bookings, and emergency support services.
·&νβσπ;&νβσπ;&νβσπ;&νβσπ; B-BBEE - compliance with laws:To comply with B-BBEE and monitor or report B-BBEE opportunities and related diversity issues, including but not limited to age, gender, ethnicity, nationality, religion, disability, sexual orientation, and marital or family status.
·&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ; Security purposes: legitimate purpose and to comply with laws: topermit you access to our offices, facilities, manufacturing or parking areas, as well as to controlled areas, for the purposes of monitoring via CCTV, your interaction and access in and from our facilities described above, and for general risk management, security and emergency incident control purposes as well as for data and cybersecurity purposes.
·&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ; Marketing and electronic communications related thereto –consent required: To provide you with communications regarding us, our goods and services and or other notifications, programs, events, or updates that you may have registered or asked for, and to send you offers, advertising, and marketing materials, including providing personalized advertising to you, save where you have opted out of this activity.
·&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ; Internal research and development purposes:To conduct internal research and development for new content, products, and services, and to improve, test, and enhance the features and functions of our current goods and services.
·&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ;&νβσπ; Sale, merger, acquisition, or other disposition of our business -our Legitimate interest: To proceed with any proposed or actual sale, merger, acquisition, or other disposition of our business (including in connection with any bankruptcy or similar proceedings).
1. WHAT PERSONAL INFORMATION OR INFORMATION DO WE COLLECT FROM YOU?
In order to engage and / or interact with you, for the purposes described above, we will have to process certain types of your Personal Information, as described below:
·&νβσπ;&νβσπ;&νβσπ;&νβσπ; Contact information, such as name, alias, address, identity number, passport number, security number, phone number, cell phone number, vehicle make and registration number, social media user ID, email address, and similar contact data, serial numbers of equipment, details regards the possession of dangerous weapons, and other contact information including details of your employer, directorships, memberships or affiliations, your status with an organization, and similar data, which are required for various legitimate interest, contractual and / or lawful reasons.
Health records,in the case of directors, trustees and executives, such as medical status and history, examinations, blood type, medial aid history, disability-related information, biometrics, medicals, psychometrics and similar data, which are required for contractual related matters or which are required to comply with laws and public duties.
5.1 Depending on your requirements, we will collect and obtain Personal Information about you either directly from you, from certain third parties, or from other sources which are described below:
5.1.1. Direct collection: You provide Personal Information to us when you:
5.1.2 Automatic collection: We collect Personal Information automatically from you when you:
We share your Personal Information for the purposes set out in this Company Secretary Processing Notice with the following categories of recipients:
7.1 The security of your Personal Information is important to us. Taking into account the nature, scope, context, and purposes of processing Personal Information, as well as the risks to individuals of varying likelihood and severity, we have implemented technical and organizational measures designed to protect the security of Personal Information. In this regard we will conduct regular audits regarding the safety and the security of your Personal Information.
7.2 Your Personal Information will be stored electronically and in some cases in hard copy in files and records, which information, for operational reasons, will be accessible to and / or provided to persons employed or contracted by us on a need to know basis.
7.3 Once your Personal Information is no longer required, such Personal Informationwill be retained in accordance with our Continentalrecords retention schedule, which varies depending on the type of processing, the purpose for such processing, the business function, record classes, and record types.We calculate retention periods based upon and reserve the right to retain Personal Information for the periods that the Personal Information is needed to: (a) fulfil the purposes described in this Processing Notice, (b) meet the timelines determined or recommended by regulators, professional bodies, or associations, (c) comply with applicable laws, legal holds, and other legal obligations (including contractual obligations), and (d) comply with your requests.
7.4 Notwithstanding clause 7 and 8, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable measures designed to protect Personal Information, we cannot guarantee its absolute security.
8.1 Continentalmay from time to time have to disclose your Personal Information to other parties, includingContinentalsubsidiaries, trading partners, agents, auditors, organs of state, regulatory bodies and / or national governmental, provincial, or local government municipal officials, or overseas Continental subsidiaries or trading parties or agents, but such disclosure will always be subject to an agreement which will be concluded as between ourselves and the party to whom we are disclosing your Personal Information to, which contractually obliges the recipient of your Personal Information to comply with strict confidentiality and data security conditions.
8.2 Where your Personal Information is transferred to a country which is situated outside South Africa, your Personal Information will only be transferred to those countries which have similar data privacy laws in place or where the recipient of the Personal Information concludes an agreement which contractually obliges the recipient to comply with strict confidentiality and data security conditions and which conditions in particular will be to a no lesser set of standards than those imposed by POPIA.
9.1 You as a Data Subject you have certain rights, which are detailed below and which may be exercise by using the relevant forms housed on the CONTINENTAL Website www.continental.co.za/ www.contitrade.co.za -see Data Privacy and Access To Information page:
10.3 We therefore request that you to visit our Website frequently in order to keep abreast with any changes.
11. COMPLAINTS OR QUERIES - CONTACT US
11.1 Any comments, questions or suggestions about this Processing Notice or our handling of your Personal Information should be emailed to dataprotection@conti.co.za.
11.2 Alternatively, you can contact us at the following telephone numbers:
Information Officer details:
(1) Mr Attie Higgs (Continental Tyres SA Pty Ltd)
(ID No. 651202 5057 082)
T|041 406 5111
F|041 451 2354
(2) Mr Sarvesh Nair (deputy) (Continental Tyres SA Pty Ltd)
( ID No. 7710215188084)
T|041 406 5102
(3) Mr Martin Buday (deputy) (Continental Tyres SA Pty Ltd)
(Passport no: BR0920638)
T|041 406 5273
(4) Ms Lizelle Els (Contitech Africa Pty Ltd) (Contitech Services Pty Ltd) (Contitech South Africa Pty Ltd)
(ID no. 780830 0008 082)
T|041 996 2041
(5) Mr Kevin Slabbert (Contitrade Africa Pty Ltd)
(ID No. 7005105052080)
T|041 406 5111
F|041 451 2354
11.3 Our telephone switchboard is open 8:00 am – 16:30 pm GMT, Monday to Friday. Our switchboard team will take a message and ensure the appropriate person responds as soon as possible.
11.4 Should you wish to discuss a complaint, please feel free to contact us using the details provided above. All complaints will be treated in a confidential manner.
11.5 Should you feel unsatisfied with our handling of your Personal Information, or about any complaint that you have made to us, you are entitled to escalate your complaint to the South African, Information Regulator who can be contacted at < https://www.justice.gov.za/inforeg/>.
12. PROCESSING PERSONAL INFORMATION
12.1 If you process another’s Personal Information onContinental’s behalf, or which we provide to you in order to perform your contractual or legal obligations or to protect any legitimate interest, you will keep such information confidential and will not, unless authorized to do so, process, publish, make accessible, or use in any other way such Personal Informationunless in the course and scope of your duties, and only for the purpose for which the information has been received and granted to you, and related to the duties assigned to you.
13. ACCEPTANCE AND BINDING NATURE OF THIS DOCUMENT
13.1 By providing Continental with the Personal Information which we require from you as listed under this Processing Notice:
• you acknowledge that you understand why your Personal Information needs to be processed;
• you accept the terms which will apply to such processing, including the terms applicable to the transfer of such Personal Information cross border;
• where consent is required for any processing as reflected in this Processing notice, you agree that we may process this particular Personal Information.
13.2 Where you provide us with another person’s Personal Information for processing,you confirm that that you have obtained the required permission from such person (s) to provide us with their Personal Information for processing.
13.3 The rights and obligations of the parties under this Processing Notice will be binding on, and will be of benefit to, each of the parties’ successors in title and / or assigns where applicable.
14.4 Should any of the Personal Information concern or pertain to a legal entity whom you represent, you confirm that you have the necessary authority to act on behalf of such legal entity and that you have the right to provide the Personal Information and / or the required permissions in respect of the processing of that Organization or entities’ Personal Information.
End